Bridal Sales & Customer Service Consultant (Full-time, Houston, TX)
Panache by Sharmeen, is a high-end fashion house focusing on dressing the modern South Asian American bride for their big event. We are currently looking for a full-time Bridal Sales Consultant for our Houston, TX boutique. Bridal Sales Consultants are responsible for working one-on-one with brides and their families to help them find outfits for various ceremonies. They are expected to measure brides and use their knowledge of fashion trends to help select dresses that will best flatter a bride’s body shape and size. They will also assist the CEO in day-to-day operations of the boutique.
Responsibilities:
- Virtual and in-person one-on-one customer support
- Communication with customers including answering emails, customer service inquiries, and orders.
- Complete ownership of Order Management from placement-to-delivery
- Establishing guidelines and procedures to ensure customer satisfaction
- Act as a brand ambassador and cultivate strong client relationships with extreme focus on customer service
- Build our sales team through hiring and training
- Maintaining sales floor appearance
- Assist with photoshoots and social media posts.
- Typical office work such as filing, working with spreadsheets, and checking-in new items
Requirements:
- Ability to stand for extended periods and lift-up to fifteen (15) lbs
- 1-2 years of Retail Sales Experience. Social media experience is a plus
- MUST BE AVAILABLE TO WORK SATURDAYS
- Knowledge of the fashion industry products, services, and trends, preferably South Asian
- Flexible availability for responsive communication throughout the week, evenings, and weekends, within reason
- Strong communication skills in English, and preferably Hindi/Urdu
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service or Retail: 1 year (Preferred)
Work Location:
Work Remotely:
